If your looking for quick helpful answers, your in the right place. Browse through the options below & the answers your looking for are just a click away.
Q: Where in the world are your products customized?
A: We are located in the state of Oregon, in the United States.
Q: How do I change the shipping address on my order after I placed it?
A: Please contact us as soon as possible via e-mail or phone which can be located on our ‘Contact Us’page.
Q: Does your company only use Swarovski® Brand Crystals?
A: Yes, we only use Genuine Swarovski® Crystals on all our embellished products.
Q: Does your company have a Returns & Refunds Policy?
A: Yes we sure do you can find all the information about these policies via clicking the Return Policy link located on our footer menu.
Q: Where do you ship to & how much will it cost?
A: We ship worldwide, please visit our shipping info page for the countries we ship to & shipping fees.
Q: Are your items new?
A: Drippin Diamonds Designs only sells authentic items in an unworn & in pristine condition.
Q: Are your name brand products authentic?
A: We assure all our products are authenticity is guaranteed. We only sell authentic products from verified brand retailers & premium boutiques globally.
Q: Are your products customizations considered high quality?
A: All our products undergo rigorous quality controls across all attributes of a product(box, color, material, stitching,tag, sizing, & manufacturing quality)This is all done before they can be customized. This is all done by a professional. This process is then again repeated after the product has been customized and before shipping out. Each of our products complete customization process is done by hand. So as to ensure that the work is done beautifully with a keen eye for pristine accuracy.
Q: Can I get my product with rush delivery??
A: Yes you definitely can please just contact us, via the contact form provided on our contact page and we can make arrangements with you.